The trucking industry continues to navigate a complex landscape of regulatory changes, technological advances, and market shifts as we move through the second quarter of 2025. After enduring what many experts are calling the “Great Freight Recession” that began in March 2022, there are cautious signs of recovery on the horizon, though challenges remain for […]
| % Allocation to Score | ||
|---|---|---|
| 7.4% | 10% | Public Reviews Overall Score |
| 9.9% | 15% | Public Reviews % 5 Star Ratings |
| 10.4% | 15% | Public Reviews % 1 Star Ratings |
| 4.3% | 5% | Better Business Bureau Grade |
| 9.5% | 10% | Number of BBB Complaints Closed in the Last 12 Months |
| 9.5% | 10% | Number of BBB Complaints in the Last 3 Years |
| 4.5% | 10% | Assistance Availability |
| 6.8% | 15% | Contract length & flexibility |
| 7.5% | 10% | Other benefits/offerings |
| 69.9% | 100.0% | Total Score |
| % Allocation to Score | ||
|---|---|---|
| 9.0% | 10% | Public Reviews Overall Score |
| 11.7% | 15% | Public Reviews % 5 Star Ratings |
| 13.7% | 15% | Public Reviews % 1 Star Ratings |
| 5.0% | 5% | Better Business Bureau Grade |
| 9.7% | 10% | Number of BBB Complaints Closed in the Last 12 Months |
| 9.7% | 10% | Number of BBB Complaints in the Last 3 Years |
| 6.8% | 10% | Assistance Availability |
| 12.5% | 15% | Contract length & flexibility |
| 7.1% | 10% | Other benefits/offerings |
| 85.1% | 100.0% | Total Score |
| % Allocation to Score | ||
|---|---|---|
| 8.8% | 10% | Public Reviews Overall Score |
| 12.5% | 15% | Public Reviews % 5 Star Ratings |
| 12.9% | 15% | Public Reviews % 1 Star Ratings |
| 5.0% | 5% | Better Business Bureau Grade |
| 0.0% | 10% | Number of BBB Complaints Closed in the Last 12 Months |
| 0.0% | 10% | Number of BBB Complaints in the Last 3 Years |
| 3.4% | 10% | Assistance Availability |
| 6.8% | 15% | Contract length & flexibility |
| 9.2% | 10% | Other benefits/offerings |
| 58.6% | 100.0% | Total Score |
| % Allocation to Score | ||
|---|---|---|
| 9.4% | 10% | Public Reviews Overall Score |
| 13.4% | 15% | Public Reviews % 5 Star Ratings |
| 14.1% | 15% | Public Reviews % 1 Star Ratings |
| 5.0% | 5% | Better Business Bureau Grade |
| 10.0% | 10% | Number of BBB Complaints Closed in the Last 12 Months |
| 10.0% | 10% | Number of BBB Complaints in the Last 3 Years |
| 4.8% | 10% | Assistance Availability |
| 12.5% | 15% | Contract length & flexibility |
| 7.9% | 10% | Other benefits/offerings |
| 87.1% | 100.0% | Total Score |
| % Allocation to Score | ||
|---|---|---|
| 9.2% | 10% | Public Reviews Overall Score |
| 12.6% | 15% | Public Reviews % 5 Star Ratings |
| 13.8% | 15% | Public Reviews % 1 Star Ratings |
| 4.3% | 5% | Better Business Bureau Grade |
| 7.9% | 10% | Number of BBB Complaints Closed in the Last 12 Months |
| 5.8% | 10% | Number of BBB Complaints in the Last 3 Years |
| 3.1% | 10% | Assistance Availability |
| 4.4% | 15% | Contract length & flexibility |
| 8.8% | 10% | Other benefits/offerings |
| 70.0% | 100.0% | Total Score |
| % Allocation to Score | ||
|---|---|---|
| 9.2% | 10% | Public Reviews Overall Score |
| 13.2% | 15% | Public Reviews % 5 Star Ratings |
| 13.8% | 15% | Public Reviews % 1 Star Ratings |
| 4.0% | 5% | Better Business Bureau Grade |
| 6.2% | 10% | Number of BBB Complaints Closed in the Last 12 Months |
| 4.3% | 10% | Number of BBB Complaints in the Last 3 Years |
| 4.3% | 10% | Assistance Availability |
| 6.8% | 15% | Contract length & flexibility |
| 9.2% | 10% | Other benefits/offerings |
| 71.0% | 100.0% | Total Score |
| % Allocation to Score | ||
|---|---|---|
| 9.7% | 10% | Public Reviews Overall Score |
| 14.2% | 15% | Public Reviews % 5 Star Ratings |
| 14.6% | 15% | Public Reviews % 1 Star Ratings |
| 5.0% | 5% | Better Business Bureau Grade |
| 10.0% | 10% | Number of BBB Complaints Closed in the Last 12 Months |
| 10.0% | 10% | Number of BBB Complaints in the Last 3 Years |
| 7.7% | 10% | Assistance Availability |
| 13.1% | 15% | Contract length & flexibility |
| 4.6% | 10% | Other benefits/offerings |
| 88.9% | 100.0% | Total Score |
| % Allocation to Score | |||
|---|---|---|---|
| 9.4% | 10% | Public Reviews Overall Score | |
| 13.4% | 15% | Public Reviews % 5 Star Ratings | |
| 14.2% | 15% | Public Reviews % 1 Star Ratings | |
| 5.0% | 5% | Better Business Bureau Grade | |
| 9.2% | 10% | Number of BBB Complaints Closed in the Last 12 Months | |
| 9.4% | 10% | Number of BBB Complaints in the Last 3 Years | |
| 6.3% | 10% | Assistance Availability | |
| 12.5% | 15% | Contract length & flexibility | |
| 9.2% | 10% | Other benefits/offerings | |
| 88.5% | 100.0% | Total Score | |